You'll receive an email with an "Accept Tickets" button when someone transfers tickets to you. Click it from your laptop or desktop (tickets can't be accepted on phones or tablets) and SIGN IN to your Ticketmaster account or create a new one.

Important: The email address the email is sent to must match the email address on your Ticketmaster account to claim your tickets.

You should know and trust the person transferring the tickets to you and understand the tickets may be canceled if they were obtained fraudulently by the person transferring them.

Need help? Contact Fan Support

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