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Get answers to most questions fast with our FAQs - just choose the topic and enter a keyword (e.g. "mobile delivery ") in the search box. If you still have questions, click email us to email a Fan Support rep. We do our best to respond within 12 hours.

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Sign into your Ticketmaster account. If you have an order under “Order Details”, simply click on the “Live Chat” button to the bottom right of your screen 24/7.

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Fan Support Line
Call with urgent questions about orders you've already placed. You can also email us or find fast answers in our FAQs.

Call us toll-free: 800-653-8000

Fan Support Hours (your local time)
Mon - Fri: 9 AM - 9 PM
Sat: 9 AM - 8 PM
Sun: 9 AM - 6 PM

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