Search FAQs
Get answers to most questions fast with our FAQs - just choose the topic and enter a keyword (e.g. "mobile delivery ") in the search box. If you still have questions, click email us to email a Fan Support rep. We do our best to respond within 12 hours.

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Chat with Us
Sign into your Ticketmaster account. If you have an order under “Order Details”, simply click on the “Live Chat” button to the bottom right of your screen 24/7.

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Fan Support Line
Call with urgent questions about orders you've already placed. You can also email us or find fast answers in our FAQs.

Call us toll-free: 800-653-8000

Fan Support Hours (your local time)
Mon - Fri: 9 AM - 9 PM
Sat: 9 AM - 8 PM
Sun: 9 AM - 6 PM

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