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Need help?

We're here for you!

You may have purchased over the phone if you don't see your order in your account. You can still search for your order using the phone and credit card numbers used for purchase (option not available on a mobile device). Phone orders will not automatically appear in your account.

Go to the "View All Orders" section in your account to find the search option. Example

You will be able to view your order info and print a receipt. You will not be able to print tickets.

If the event happened more than 90 days ago or if you purchased over the phone over 90 days ago, please Contact Fan Support.

If you purchased Fan-to-Fan Resale tickets it may take up to 24 hrs for your order to appear in your account.

Note: This option is not available via our app.

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