Our goal is to have your tickets in your mailbox within two weeks of purchase. A shipping confirmation email is sent when your tickets are printed and shipped.

Some events may have a delivery delay in place, as such your tickets will not be shipped or available to print prior to that date.

If it's two days before the event and you're still waiting for your tickets, Click Here to contact Fan Support. We'll make sure you can pick them up at the venue's will call window (no extra charge). If your tickets arrive in the mail in the meantime, tear them up! Once we make other delivery arrangements, we cancel the original barcodes.

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