If your card is lost and you have selected to receive your tickets at the Box Office Will Call Window, you will need a billing statement with the credit card number on it, as well as your picture I.D. and the order number.

If your card was stolen and you do not have a billing statement, the police report will be sufficient, along with your picture ID and the order number.

If you purchased with a debit card, please take your receipt and picture ID to the Will Call Window.

The picture ID must match the name on the order in all scenarios.

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