Ticketmaster
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Ticketmaster Resale

Not all events or tickets are available for resale. If you don't see a Sell button, selling your tickets though Ticketmaster is not allowed.

Just click the Sell button in your Order Details to start the easy step-by-step: you'll select only the tickets you want to list, set your price, and enter your debit card or checking account info.

On your computer

You can edit or remove your listing anytime, and you'll get paid by direct deposit or pay-by-debit within 7-10 business days after your tickets sell.

You must have a US bank account to sell tickets for an event in the US.

Tickets purchased over the phone with Ticketmaster or through a third party are not available for resale through Ticketmaster Fan-to-Fan Resale.

Please Note: Sometimes the minimum price a ticket can be resold for is the face value of the ticket. This may be restricted by the venue, artist or promoter of the event at their own discretion.

Still need help? Contact Fan Support

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The name on the ticket is the name of the original purchaser. This will not affect your ability to enter the event. The barcode is what is needed for entrance.

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Only tickets with the Sell option in the Order Details of your account are eligible for resale through Ticketmaster.

In some instances an artist, team, or venue may not allow resale for certain rows/seats.

Tickets purchased over the phone with Ticketmaster or through a third party are not available for resale through Ticketmaster.

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If there's a Sell button in the Order Details of your account you're good to go. In some instances an artist, team, or venue may not allow resale for certain rows/seats.

If you don't see a Sell button, you can't sell your tickets.

You must have a US bank account to sell tickets for an event in the US.

Tickets purchased over the phone with Ticketmaster or through a third party are not available for resale through Ticketmaster.

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First, find the two deposits (each less than $1) in the checking account you used for your seller profile. These deposits may take 3-5 business days to be made after your tickets sell.

Then sign in to your Ticketmaster account from a desktop or laptop (you can't verify these deposits from a mobile device)

  1. Click Payment Options under Account Settings
  2. Click the Verify Now button under Selling Tickets
  3. Enter the deposits in the boxes
  4. Click "Submit"

You'll get paid in 7-10 business days once your account is verified. And you won’t have to do this again unless your account info changes.

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Sign in to your Ticketmaster account and follow these simple steps:

  1. Click Payment Options under Account Settings
  2. Click the Delete button under Selling Tickets
  3. Click the Add Debit Card/Bank Account button under Selling Tickets (If you don't have a US bank account you can't sell tickets)
  4. Choose Checking or Savings
  5. Enter your new account info
  6. Click Submit 

Once your updated account info is verified you'll get paid in 7-10 business days.

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If your event is canceled you don't have to do a thing. We'll inform you of the cancellation and refund your entire order (including fees) on the same card used for purchase. Your refund should post to your account 7-10 business days from the date of the cancellation notice.

For rescheduled or postponed events, please Contact Us for a refund if you are unable to attend the new date.

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Right now only tickets bought on our site can be sold on our site - and only for events that include Fan-to-Fan resale tickets. We're working on letting you list for those events no matter where you bought your tickets.

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While you can't list season tickets directly from your Ticketmaster account, you can always list season tickets from your Account Manager account, and they'll appear on Ticketmaster (in addition to TicketsNow and the league ticket exchanges) if your team has authorized Fan-to-Fan resale on Ticketmaster too.

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Our interactive seat maps will display the resale logo on seats that are being sold by other fans.

If your event doesn't have an interactive map look for the same logo on the top right of the page.

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You'll get one or all three of these free and convenient options: Mobile, Print at Home, or Credit Card Entry.

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In some instances an artist, team, or venue may not allow resale for certain rows/seats.

We're getting artists, teams, and venues to include 100% verified Fan-to-Fan resale tickets for more and more of their events all the time.

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We can't verify tickets bought from a 3rd party.

The only way to know your tickets are the authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

All other tickets purchased through Ticketmaster should be valid for entry. If a ticket bought on Ticketmaster does not gain you access to your event, please Contact Us and we will refund your tickets, including all fees, on the same card used for purchase.

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If your tickets are sold, we will automatically notify you via email. To check on the status of your posted tickets, just log into My Account.

You'll receive payment in 7-10 business days.

Remember you'll have to verify 2 small deposits if getting paid by direct deposit.

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Absolutely, provided Ticket Transfer and Fan-to-Fan Resale are available for your event. If you see Transfer and Sell buttons on your tickets in My Account, you're good to go even if your tickets aren't ready to print yet.

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Remove the listing and use the tickets yourself if you can, or give ‘em to a friend – click the My Tickets button on your order in My Account to see if there’s a Transfer button. Sorry, there are no refunds for unsold tickets.

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Please Note: Sometimes the minimum price a ticket can be resold for is the face value of the ticket. This may be restricted by the venue, artist or promoter of the event at their own discretion.

Just view the tickets in your account and click Edit or Remove option.

If you're on a mobile device you'll click on "Tickets Listed for Sale" first. Then you'll see the Edit or Remove options.

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If you’re selling 2 tickets, yes – they’ll always be sold as a pair. Beyond that, here’s how it breaks down:

3 tickets – sold as 1 or 3
4 tickets – sold as 2 or 4
5 tickets – sold as 1, 2, 3, or 5
6 tickets – sold as 2, 4, or 6
7 tickets – sold as 1, 2, 3, 4, 5, or 7
8 tickets – sold as 2, 4, 6, or 8

If you post 9 or more tickets, they can be sold in any amount.

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Yes, the service fee is displayed in the Payout Summary on the review page before listing tickets. The fee will vary based on your listing price.

Example

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Our Fan Guarantee entitles you to make an exchange or upgrade if you find tickets of equal or higher price for participating venues and teams.

Contact Fan Support to request a Fan Guarantee exchange/upgrade.*

*We can't exchange/upgrade tickets for events that are less than a 7 days away, and we can't exchange resale tickets.

See our Fan Guarantee for full details and exceptions. Note that the standard policy of artists, teams and venues not participating in our Fan Guarantee is "No Refunds or Exchanges".

Want to sell your tickets - look for a SELL button on your event in your account to see if resale is available. If the sell button does not appear, you can always try to repost your tickets for sale on Ticketsnow.com, a Ticketmaster Company.

Need help for an event in Canada?

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We’ll contact you with the new info ASAP.

Can’t make the new date? Refunds for rescheduled events are up to the artist, team, venue, or promoter. If they allow it, you’ll see a Refund button on your order in most cases:

  1. Go to Ticketmaster.com on your computer or tablet
  2. Log into your account to see your order
  3. Click the Order Details link and look for a Refund button

No Refund button? Could be because you purchased additional stuff like parking or you purchased resale tickets – Please Contact Fan Support.

If that’s not the case, look for a Sell button on the order to list your tickets on the spot. If the sell button does not appear, you can always try to repost your tickets for sale on Ticketsnow.com, a Ticketmaster Company.

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Canceled events are tough, but at least refunds are easy.

If you bought tickets online or over the phone, you won’t need to do a thing. We’ll let you know the event is canceled and automatically refund your order (except UPS fees) to the same card used for purchase. All refunds should be received within 7-10 business days after we learn the event is canceled.

Note: postponed or rescheduled events are handled differently.

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If you purchased over the phone, orders will not automatically appear in your account. You can still search for your order using the phone and credit card numbers used for purchase (option not available on a mobile device). 

Go to the "View All Orders" section in your account to find the search option. See example HERE. You will be able to view your order info and print a receipt; however, you will not be able to print tickets.

If the event happened more than 90 days ago or if you purchased over the phone over 90 days ago, please Contact Fan Support.

If you purchased Fan-to-Fan Resale tickets it may take up to 24 hrs for your order to appear in your account. If it has been more than 24 hours since your order was placed, please Contact Us for additional information.

Note: This option is not available via our app.

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Sometimes delivery delays are used to prevent tickets from being shipped or printed at home until we can confirm everyone has adhered to the event ticket limit. In other words, we want to make sure absolutely no one has ordered more tickets than their fair share!

Your ready-to-print date is in your purchase confirmation email, on your order in My Account (full website only) and the event page. If for some reason you still can’t print after that date, or you haven’t received your tickets two days before the event, please Contact Fan Support.

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Delivery changes may be available for your event. All you need to do is:

  1. Head to the Order History in your account from your computer or tablet
  2. Click the Order Details link
  3. Click the More Options button and pick the delivery option you want

* Please note delivery changes are not available for Resale Tickets

If you don’t see a More Options button – we can help:

  • Click the Live Chat link to the left of the order in your account, or
  • Give us a call at 800-653-8000
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If your event has mobile entry (Go Mobile) available,  just fire up our app (get it free here - Available in the US and Canada). Use the browser on your mobile device if you're oustide the US or Canada to use your mobile entry tickets or if you don't want to install our app.

To Start
On our Android app tap the menu icon on the top left of you screen and then My Tickets. Example
On our iOS app tap the tickets icon at the bottom of your screen. Example
On a mobile browser tap the menu icon on the top left of your screen and then My Account. Example

Sign in if you haven't already and then tap on your order.

Tap the first ticket (not the checkbox) and show the QR code to get it scanned. Swipe to show additional tickets.
 

Note: If mobile entry isn't available for your event, you'll see a "This is not your ticket" message and your method of delivery (e.g. Print-at-Home).

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You can buy tickets for accessible seats 2 ways:

  • Click the Request Accessible Tickets button on your event on Ticketmaster.com
  • Call 800-745-3000 to reach a Fan Support specialist

If you've purchased regular tickets, but are now in need of accessilbe seats contact Fan Support for assistance.

Fan Support Hours (your local time)
Mon - Fri: 9 AM - 9 PM
Sat: 9 AM - 8 PM
Sun: 9 AM - 6 PM

Please note: The number and types of accessible seats vary by event and venue; in fact, some venues sell tickets for accessible seats at their box office only.

*For some events Ticketmaster is not the primary ticket seller.  For such events, tickets have been posted for sale by third party sellers or other fans. If this is the case, we cannot guarantee that accessible tickets will be posted for resale, and if you require accessible seating, we suggest you contact the primary ticket seller and/or the venue box office to check on availability of tickets that accommodate your needs.

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Most tickets will display the price you paid; however, some resale tickets that are being resold by 3rd party sellers or other Fans may reflect the original price.

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Tickets can't be printed from our app. Please use the browser on your desktop, laptop or mobile device.

If you chose Print-at-Home as your delivery method:

  1. Go to My Account on a computer or laptop (no mobile devices).
  2. Sign in with the same email used for purchase.
  3. Click your order and look for the "View Tickets" button. Click HERE to view an example.
  4. You will need Adobe Reader to print your tickets. Download it HERE.

Note: If you bought your tickets over the phone you will not be able to print tickets from your account. Please review the link below.

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Was your event canceled or postponed? Please review the "You may be interested in..." links below.

If the event provider takes part in our Fan Guarantee, your tickets are fully refundable for three days after you buy them, up until one week before the event*. See participating venues and teams.

*Exceptions include VIP, Platinum and other premium tickets, tickets purchased through auction or resale, tickets purchased with additional related items or bundled products, tickets subsequently offered at a discount, and tickets for participating teams' away games.

Fan Guarantee refunds are easy:

  1. Go to Ticketmaster.com on your computer or tablet
  2. Head to your account to see your order
  3. Click the Refund button

You won’t see a Refund button if:

  • You bought resale tickets (nonrefundable)
  • You bought your tickets more than three days ago
  • You bought tickets within the last three days for an event that’s less than a week away
  • The artist, team, or venue doesn’t participate in our Fan Guarantee

If you see a Sell button on your order, you can list your tickets on the spot. If the Sell button does not appear, you can always try to repost your tickets for sale on Ticketsnow.com, a Ticketmaster Company.

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