If you have not received your order via UPS, you may track your ticket shipment, once tickets are printed and shipped, by visiting UPS.COM. Please enter your entire Ticketmaster confirmation number for your ticket order in the Reference Number field to track your order. (ex: 1-23456/FLO)

If you are unable to track your ticket order via UPS.com or your tickets have not been printed yet, please Contact Fan Support via email, and we will address this issue, making alternate arrangements for you to receive your tickets, if necessary.

If your event is taking place in the next 24 hours, we recommend that you contact customer support via telephone at 800-653-8000, to ensure that your inquiry is addressed as quickly as possible.

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