Some changes, like changing your password, require you to have access to the email address used to sign in. If you don't, please Contact Fan Support.

To change information in your My Account profile, please visit:

You will need to enter your e-mail address and password to sign in.

When you have signed in, you will be able to update the following information:

  • Edit Profile (Update your name, e-mail address, password and zip code)
  • Edit Email & Mobile Preferences (Add, edit or delete Ticketmaster email subscriptions)
  • Payment Options (Add, edit or delete credit card and billing information)
  • Alerts (Add, edit or delete artist or venue alerts)

Make the appropriate selection and update as necessary.

Note: You can't make updates to your account through our app or mobile site.

Was this answer helpful?
Thanks! If you need help with a specific issue, please contact Fan Support.
How can we improve this answer?

Powered by inbenta