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Verified Fan

We built a really big robot to protect fans from the thousands of little scalper bots trying to scoop up tickets.

Fans register ahead of time, and those who are verified and selected receive a code that unlocks the opportunity to purchase tickets.

Ticketmaster #VerifiedFan was designed to separate actual, human fans from bots and scalpers. The system aims to thwart bad actors who are in the business of taking away tickets from fans just so they can resell them. Our technology analyzes every registrant to make sure they are real people interested in going to the show.

Please note: Registering does NOT guarantee you will be verified, receive a code or have the ability to purchase tickets.

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Go to the registration site and connect your Ticketmaster account to register. Or create a new account and then connect it to register.

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Remember, not every fan that registers will receive a code. Registration doesn't guarantee a code or tickets.

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Yes, fans may register for more than one venue/date, but only once per venue/date. However, note that only one date can be registered at a time. Simply go through the registration process again for the next event you'd like to attend.

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Selected fans are notified approximately two (2) hrs prior to the #VerifiedFan event with a unique code to purchase.

Registering does not guarantee you will receive a code or have the ability to purchase tickets.

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The venue or artist/event management will typically impose a ticket limit per customer, credit card, billing address and/or other criteria in order to provide ticket access to as many fans as possible.

Ticket limits vary depending on the type of event or the anticipated demand for tickets. Check the event information area of the purchase page for more information on ticket limits for your event.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster in its discretion.

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Once registered you will receive a confirmation email. Receiving a confirmation email only means your registration has been submitted. It does not mean you will receive an offer code. And receiving a code does not guarantee you will be able to purchase tickets.

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No. Fans may only register once per date/venue. Doing so will disqualify you from the #VerifiedFan event. And creating multiple new accounts (email, Ticketmaster, social or other) may impact your ability to be verified.

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Visit www.harrypottertheplay.com to learn more.

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Yes, you can register for a #VerifiedFan event from outside the U.S. Please include the country code with your telephone number.

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If you have been randomly selected to receive a code it will unlock the ability to access tickets. However, tickets are available on a first-come, first-served basis and are not guaranteed.

Please adhere to ticket limits.

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Download the Ticketmaster App for iOS or Android for the best way to purchase tickets.

It’s a simple, standard purchase process and the steps below will help you navigate your search and purchase.

1. If verified and randomly selected, you will receive an offer code via text message. The first message(s) will include timing details and a link to where you can purchase your tickets, immediately followed by another text containing your unique offer code. Keep your phone handy – you’ll receive text messages 2-4 hours before the sale begins.

2a. Ticketmaster Purchases:

Sign-in to your Ticketmaster Account or App in Advance. Know your Ticketmaster password (or reset it in advance) Need to reset your password? Reset My Password Make sure you have a valid credit card with updated billing information in your account. Need to update credit card or billing information? My Account

Ticketmaster Mobile Checkout: Update your Ticketmaster App and Sign-in. For a faster mobile checkout on Ticketmaster, have a valid credit card with updated billing information in your account. Need to update? Download our app for iOS or Android. When updating your payment details, log into your account from a computer or your app – not the mobile web.

2b. Non-Ticketmaster Purchases: Not all events are sold on Ticketmaster. While requirements vary depending on the ticket provider, proactive account setup with a valid credit card and updated billing information is generally encouraged.

When the Sale Begins…

3. Click the link you were sent at the appropriate time

DESKTOP: transfer the link from your phone ahead of time

MOBILE: If you have the Ticketmaster App installed once the page loads in your mobile browser you will be prompted to open the page in the App if you prefer.

4. Enter your unique offer code in the space labeled “Offer Code.” Make sure you enter the code exactly as it appears in the text you receive.

5. Find tickets: Tickets will be available on a first-come, first-served basis and are NOT guaranteed. Do not exceed the MAXIMUM ticket limit.

6. Checkout: For faster checkout, make sure all billing and credit card information are up to date prior the start of the Onsale.

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