If you're getting in with Credit Card Entry, contact us at CCAccountUpdate@ticketmaster.com*

Stuff to remember:

  • Attach a copy of your credit card billing statement showing only the last four digits of your card
  • The name & address on the statement must match the name & address on your order
  • Include a phone number with the best time to call
  • Your Ticketmaster Order Number

We'll call you back to make the change.

*That email address is only for fans getting in with Credit Card Entry. Otherwise you need this form. Emails submitted using the address above may have a delayed response if not in regards to credit card updates.

Was this answer helpful?
Thanks! If you need help with a specific issue, please contact Fan Support.
How can we improve this answer?

Powered by inbenta