You can access your theatre tickets in your My Account.
To see if your venue is included, review the list below:
Ambassador Theatre | Lunt-Fontanne Theatre |
Barrymore Theatre | Lyceum Theatre |
Belasco Theatre | Majestic Theatre |
Bernard B Jacobs Theatre | Marquis Theatre |
Booth Theatre | Minskoff Theatre |
Broadhurst Theatre | Music Box Theatre |
Broadway Theatre | Nederlander Theatre |
Circle in the Square Theatre | Neil Simon Theatre |
Daryl Roth Theatre | New World Stages |
DR2 Theatre | Richard Rodgers Theatre |
Gerald Schoenfeld Theatre | Samuel J Fieldman Theatre |
Gershwin Theatre | Shubert Theatre |
Golden Theatre | Stage 42 |
Imperial Theatre | The Palace Theatre |
James Earl Jones Theatre | Winter Garden Theatre |
Lena Horne Theatre | Westside Theatre Upstairs |
Longacre Theatre |
Access your tickets by following these steps on the day of your event:
- Sign into your My Account from your mobile app.
- From the My Events page locate your order. Tap View Tickets to access your tickets.
- Present your tickets to get scanned for entry and you’re in!
We recommend pulling up your tickets before arriving at the venue so that you always have your ticket on hand - even without internet connection.
Some tickets sold on behalf of our Event Partners may have restrictions regarding refunds, exchanges and resale options.
How do I transfer tickets to friends or family?
To transfer tickets for events at the theatres below, follow these steps:
- From Order Details, tap on View Tickets
- Your tickets will display in a new browser
- Select ctrl + p and print a PDF view of the browser
- Email the PDF file to the person you’re transferring the tickets to
Add-ons or ticket insurance will not apply to a ticket sent with this method.
Be careful who you transfer your tickets with as someone else could end up sitting in your seat if they arrive there first with a copy of your barcode.
Can I exchange or sell tickets for these theatres?
No, exchanges and resale options aren’t available.