You can access your theatre tickets in your My Account. Some tickets sold on behalf of our Event Partners may have restrictions regarding refunds, exchanges and resale options.
Venues with these restrictions are listed below:
- Nederlander Theatre
- Marquis Theatre
- Lunt-Fontanne Theatre
- Richard Rodgers Theatre
- Neil Simon Theatre
- Minskoff Theatre
- Gershwin Theatre
- Lena Horne Theatre
- The Palace Theatre
Can I exchange or sell tickets for these theatres?
No, exchanges and resale options aren’t available.
How do I transfer tickets to friends or family?
To transfer the tickets, follow these steps:
- On Ticketmaster.com, view your tickets and hit ctl+p or command+p (not the app).
- Choose print as pdf.
- Forward the pdf file to the recipient.
Add-ons or ticket insurance will not apply to a ticket sent with this method.
Be careful who you transfer your tickets with as someone else could end up sitting in your seat if they arrive there first with a copy of your barcode.