To access tickets purchased through Fanatics.com or their other sites, follow these steps:
- After your purchase, find the confirmation email in your inbox and select the link to claim your Ticketmaster Verified Tickets. The email subject line will contain “Your Ticketmaster Order…for…(via Fanatics).”
- Sign in or create a Ticketmaster account.
- Once you’ve completed that process, find your order in the My Tickets section or My Events on the app.
If you purchased tickets from a third-party seller, you may also receive instructions to view your tickets directly from the seller’s original ticket provider. Visit the FAQ Third-Party Resale Tickets: Everything You Need to Know for more information.
Make sure to check your spam and junk folders. If it was delivered there instead of your inbox, mark the email as Not Spam and add our email to your contacts to avoid future issues.
Contact Fan Support if you're still unable to claim your tickets after following the steps. Visit the Ticketmaster-Fanatics Purchase Experience Terms of Use for more information.
Yes, Verified Resale Tickets purchased on Fanatics.com are powered by Ticketmaster, which means that they’re guaranteed to get you into the event. We also partner with trusted third-party sellers for additional Resale Tickets non-Ticketmaster ticketed events.
Visit the FAQ Third-Party Resale Tickets: Everything You Need to Know for more information.
Visit the FAQ Third-Party Resale Tickets: Everything You Need to Know for more information.
Fanatics is responsible for applying any and all discounts provided, and may choose to discount service fees for tickets sold on Fanatics.com at its discretion.
If you purchased a verified resale ticket from Ticketmaster, you’ll receive a notification or email explaining any refund options available to you. For the most up-to-date information, sign into your My Account and select your event.
For any inquiries related to Ticketmaster tickets bought through Fanatics.com or Fanatics websites, contact Ticketmaster Fan Support. Please make sure to have your order number on hand.
For any inquiries related to Ticketmaster tickets bought through Fanatics.com or Fanatics websites, contact Ticketmaster Fan Support. Please make sure to have your order number on hand.