For these presales, any fan that signs up has the opportunity to join the sale.
How do I sign up?
Visit the artist’s presale sign up page. If you’re having trouble finding their page, visit the artist’s page on Ticketmaster.com or check their social media. You can sign up any time before the window closes.
From their sign up page, follow these steps:
- Sign into your My Account.
- Select the check box for the shows you’d like to join the presale for.
- Review your selections for the correct date, time zones and location.
- Click or tap Sign Up.
- Make sure you see the confirmation page.
You’re all set. We’ll send you an email reminder the day before your presales with a link to access the presale.
Will signing up for the artist presale guarantee I get tickets?
No, signing up for the presale only allows you to participate in the presales you selected. This doesn't guarantee that you'll get tickets.
Can I change my selections after I’ve submitted them?
Yes, you can edit your selections up until the sign up window closes. Once the deadline has passed, your submission is set. You can find a link to your selections on the artist’s page on Ticketmaster.com.
How will I know if I have access to the presale?
If you sign up, you'll have access to join the presales you selected. Only fans who sign up in advance can join. We’ll also email you a reminder before the sale starts.
Can I sign up for the presale if the window has closed?
No, once the sign up window has closed you can’t join the presale. However, you do have the option to purchase tickets during the general sale at a later time.
Is this presale my only chance to shop for tickets to my event?
You have the opportunity to participate in other presales when available or the general sale. Visit our FAQ to learn more about the other presale options.
For the best buying experience, make sure you have:
- Signed in or created a Ticketmaster account;
- Updated your billing information and;
- Reviewed your email and phone information.
How do I shop during the presale?
The day before each of your presales, we’ll send you an email reminder with a link to your selected presales. We recommend joining the waiting room 15 minutes prior to the event going on sale.
When you’re ready, follow these steps:
- Follow your link.
- Join the waiting room.
- When the sale officially begins, you’ll be given a place in line.
- Once it’s your turn to shop, use the map to select your seats and then proceed to checkout.
Why is the presale asking for a code?
If the presale you signed up for is ticketed by another company other than Ticketmaster, there may be a code required to access the presale. If this is the case, you'll receive an email reminder with your code and a link to the presale the night before it begins.