Flex Pay by Upgrade is a “buy now, pay later” financing service commonly used for travel, hotels, flights, cruises, tickets, and some retail purchases. You can find more information on Flex Pay by visiting their help center. Flex Pay by Upgrade may not be available on every event.
For any Flex Pay loan concerns, please contact Flex Pay customer service team at customercare@upgrade.com or call at (844) 257-5400 from 5:00 a.m. – 7:00 p.m. PST. Fan Support can help with questions about managing your order in your Ticketmaster Account.