Some fans have multiple online accounts with different email addresses, so make sure you’re signing into the right account or signing out of the wrong account that is stored in your browser or app.
Purchased tickets through one of our partner sites?
First, claim your ticket from their site. Then once you've done that, you can manage your tickets from your My Account. Learn more about claiming your tickets by selecting one of the partners below:
For any inquiries related to Ticketmaster tickets bought through Fanatics.com or Fanatics websites, contact Ticketmaster Fan Support. Please make sure to have your order number on hand.
Groupon tickets will be available to print from your Groupon account 48 hours after your deal ends.
If you have a Groupon voucher instead of a ticket, you should print your voucher to exchange it at the box office or as follow the instructions in your deal's Fine Print.
If you still need assistance, visit Groupon.com.
Your Account Manager can be accessed by visiting am.ticketmaster.com.
If you're experiencing any issues with any Account Manager tools or features, please visit your official team's account manager site for contact information.
Account Manager is not the same as your My Account on Ticketmaster.com.
If you purchased from a phone sales representative, a Ticketmaster partner not included above, or bought resale tickets, contact Fan Support.
If your tickets were transferred to you, check out our Ticket Transfer FAQs for more information.