Some fans have multiple online accounts with different email addresses, so make sure you’re signing into the right account or signing out of the wrong account that is stored in your browser or app.
Purchased tickets through one of our partner sites?
First, claim or access your tickets. Then once you've done that, you can manage your tickets from your My Account. Learn more by selecting one of the partners below:
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If you purchased tickets through FEVO or Costco, please contact them through MyFEVO.com for questions or review their FAQs.
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Groupon tickets will be available to print from your Groupon account 48 hours after your deal ends.
If you have a Groupon voucher instead of a ticket, you should print your voucher to exchange it at the box office or as follow the instructions in your deal's Fine Print.
If you still need assistance, visit Groupon.com. -
Your team or venue account can be accessed by visiting am.ticketmaster.com. Visit our FAQ How do I use my sports team or venue account? for more details.
If you're experiencing any issues with your team or venue account, please visit your official their site for contact information. -
If you purchased from a phone sales representative, a Ticketmaster partner not included above, or bought resale tickets, contact Fan Support.
If your tickets were transferred to you, check out our Ticket Transfer FAQs for more information.