Some fans have multiple online accounts with different email addresses, so make sure you’re signing into the right account or signing out of the wrong account that is stored in your browser or app.
Purchased tickets through one of our partner sites?
First, claim your ticket from their site. Then once you've done that, you can manage your tickets from your My Account. Learn more about claiming your tickets by selecting one of the partners below:
After your purchase, we’ll send a confirmation of your purchase to the email address associated with your Facebook account. Click the link in the email to claim your Ticketmaster Verified tickets. You’ll have to sign in or create a Ticketmaster account to claim your tickets.
You can also find confirmation of your purchase by going to your Facebook account's payment settings.
Don't have access to the email address associated with your Facebook account or need more help? Contact Fan Support.
- If you purchased tickets through Gametime, please contact them through the Gametime app or their help site for questions.
Your Account Manager can be accessed by visiting am.ticketmaster.com.
If you're experiencing any issues with any Account Manager tools or features, please visit your official team's account manager site for contact information.
Account Manager is not the same as your My Account on Ticketmaster.com.
G-Pass tickets will be available to print from your Groupon account 48 hours after your deal ends.
If you have a Groupon voucher instead of a G-Pass ticket, you should print your voucher to exchange it at the box office or as follow the instructions in your deal's Fine Print.
If you still need assistance, visit Groupon.com.
If you purchased from a phone sales representative, a Ticketmaster partner not included above, or bought resale tickets, contact Fan Support.
Were tickets transferred to you?