You can update your email address, password, phone number and more from your Ticketmaster Account. Any updates made to your Ticketmaster Account profile will only affect future purchases and won’t impact past orders.
Some changes, like updating your password, require you to have access to the email address used to sign into your Ticketmaster Account. If you can’t access your email account, contact Fan Support.
To update your information, follow these steps:
- Sign into your Ticketmaster Account.
- Under My Profile, click Profile Details.
- Enter your updated information into the text boxes and select the blue button to confirm the change.
If you accidentally provided an incorrect email address when creating your account, sign into our desktop site with the email address used and update it under the Profile Details section of your account.
To make changes to your payment methods, go to the Billing Information section and update your details. For step-by-step instructions, visit our help page.