Completing the seller checklist
In order for you to be paid, you’ll need to complete the following tasks:
To receive your payment from Ticketmaster, you'll need to add or select your bank account information or debit card in your Billing Information within your My Account while listing your tickets for sale. You can update your payout method at any time from your desktop, laptop or mobile web browser. Your payout method can only be added from the Ticketmaster app during the listing process.
If you choose to receive payment to a bank account, you’ll have to verify two direct deposits made to your account before you can be paid for your tickets. Visit our FAQ to learn more about verifying your bank account.
If an event is canceled, postponed, or rescheduled, the buyer of your ticket may request a refund (if permitted by the Event Organizer). We’ll need a card on file in order to refund the buyer. If a non-U.S. card is used, additional charges may apply.
To verify if you have a card on file, follow these steps:
- Sign into your My Account on Ticketmaster.com.
- Under My Profile, select Billing Information.
- In Payment Methods, select the drop down arrow next to an existing card. You also have the option to add a new payment method by clicking + Save New Payment Method.
- Check the box that says Reimbursing.
Once you've selected the option, the payment method should have the label Reimburse.
To comply with federal and state withholding requirements, we’re required to collect taxpayer information starting with your first completed sale. You can use Social Security Number (SSN), Individual Taxpayer Identification Number (ITIN), or Employer Identification Number (EIN) for this process.
- Go to the Seller Tax Details form and sign in using the email and password associated with your Ticketmaster account.
- Select an option under My Location to certify your citizenship. If you’re a non-U.S. citizen or resident, the IRS still requires us to ask for certain information to verify your non-U.S. status.
- Fill in your legal name used for tax purposes under My Info.
- Provide your Tax Identification Number (TIN) under My Tax Info. Your TIN is usually your Social Security Number.
- Fill in your permanent residence address under My Address.
- Click Submit.
Visit the FAQ 1099-K Form: Answers to Some Common Questions for more information.
Receiving your payment
We'll notify you by email if your tickets are sold. You can also check the status of your tickets on your Listings page.
If you’ve completed the tasks mentioned above, we’ll deposit your payout typically within 5–7 business days after your tickets are sold.