How and when do I get paid for tickets I sell?

To receive your payment from Ticketmaster, you'll need to add or select your bank account information or debit card in your Seller Details within your Ticketmaster Account while listing your tickets for sale. You can update your payout method at any time from your desktop, laptop or mobile web browser. Your payout method can be added from your Seller Details page and the Ticketmaster App during the listing process.

If you choose to receive payment to a bank account, you’ll have to verify two direct deposits made to your account before you can be paid for your tickets. Visit our help page to learn more about verifying your bank account.

If an event is canceled, postponed, or rescheduled, the buyer of your ticket may request a refund (if permitted by the Event Organizer). We’ll need a card on file in order to refund the buyer. If a non-U.S. card is used, additional charges may apply.

To verify if you have a card on file, follow these steps:

1. Sign into your Ticketmaster Account on Ticketmaster.com.
2. Under My Profile, select Seller Details.
3. In the Reimbursement Method section, either add a new payment method by clicking + Add New Card or change the info to a new card by deleting the existing card and adding your new payment details.
4. Click Save Card.

Once you've selected the option, the payment method should have the label Reimburse.

To comply with federal and state withholding requirements, we’re required to collect taxpayer information starting with your first completed sale. You can use Social Security Number (SSN), Individual Taxpayer Identification Number (ITIN), or Employer Identification Number (EIN) for this process.

1. Go to the Seller Tax Details form and sign in using the email and password associated with your Ticketmaster account.
2. Select an option under My Location to certify your citizenship. If you’re a non-U.S. citizen or resident, the IRS still requires us to ask for certain information to verify your non-U.S. status.
3. Fill in your legal name used for tax purposes under My Info.
4. Provide your Tax Identification Number (TIN) under My Tax Info. Your TIN is usually your Social Security Number.
5. Fill in your permanent residence address under My Address.
6. Click Submit.

Visit our help page 1099-K Form: Answers to Some Common Questions for more information.