Contact Fan Support for any further instructions or additional information on changing ticket delivery.
We may not be able to change the delivery method for a few reasons, including:
- The Event Organizer isn’t allowing delivery changes for your event.
- Your event is 10 days or less away.
- Your tickets are only available for mobile entry. Visit our FAQ How do I use Mobile Entry tickets? for more information.
- You have VIP tickets.
- You have resale tickets. Visit our FAQ How are resale tickets delivered? for more information.
- You purchased your ticket through a Ticketmaster representative rather than through Ticketmaster.com or in the Ticketmaster app.