Xpresspost for Events Occurring in Canada (Canadian PO BOXES, RURAL ROUTES, GENERAL DELIVERY ADDRESSES)
Xpresspost allows you to receive tickets to Canadian events if you have a Canadian billing address. Xpresspost can only be used for events that occur in Canada. Xpresspost packages are sent only to your verified billing address in Canada and cannot be sent to the United States or to any other country. Couriered orders are delivered between the hours of 8:30 am and 5:00 pm Monday through Friday only, and not on holidays. An adult must be present to sign for the ticket order. In the event no adult is available or there is no one home at time of delivery, a notice of delivery card will be left to inform customers that a courier item is awaiting pickup from their local post office. If you have not received your tickets and your event is less than two business days away, please contact Fan Support.
UPS for Events Occurring in Canada (Canadian and American RESIDENTIAL & BUSINESS STREET ADDRESSES)
UPS allows you to receive tickets to Canadian events if you have a Canadian or United States RESIDENTAL or BUSINESS billing address. UPS can only be used for events that occur in Canada and the United States, and cannot be used to send you tickets if you do not have a United States or Canadian billing address. UPS packages are sent only to your verified billing address in the United States and Canada and cannot be sent to PO BOX or other types of RURAL addresses in Canada and the USA. At present UPS service is not available for other countries. UPS orders are delivered between the hours of 8:30 am and 5:00 pm Monday through Friday only, and not on holidays. An adult must be present to sign for the ticket order. In the event no adult is available or there is no one home at time of delivery, a notice of delivery card will be left to inform customers that a UPS item is awaiting pickup from their local UPS depot. We cannot deliver tickets to P.O. Boxes or Rural Route addresses via UPS. If you have a PO Box or Rural Route address, please select another delivery option. If you have not received your tickets and your event is less than two business days away, please contact Fan Support
IMPORTANT: All shipments within UPS's direct service area are delivered to the recipient's physical address, but not necessarily to the recipient personally. In accordance with recipient's instructions, intra-Canada commercial packages can be left at designated locations without obtaining a signature. Intra-Canada residential packages may be released without obtaining a signature. The foregoing is true even if such packages are subject to a Signature Required Waiver and Agreement and/or have a "Signature Required" sticker affixed thereto.