The option to connect your Hilton Honors account to your Ticketmaster account and purchase tickets with Hilton Honors points is no longer available as of January 6, 2025. Any tickets you’ve already purchased for future events will still be available in your Ticketmaster account. If you have questions, please reach out to Hilton Customer Care directly at 1 (888) 446-6677.
How do I receive my money back in the event of a cancellation or if I request a refund?
If your event gets canceled, or you’ve requested a refund for your tickets, points used for purchases (whether the purchase was just in points or as part of a larger transaction including a gift card or credit card) will be transferred back to the account they belong to.