The Print-at-Home delivery method allows you to print your tickets. Mobile Entry tickets can’t be printed from your online account or emailed to you. If you’d like to change the email address that your Print-at-Home tickets will be sent to, contact Fan Support for assistance.
How do I print my tickets?
If you chose Print-at-Home as your delivery method, follow these steps:
- Sign into your Ticketmaster Account on Ticketmaster.com (desktop/mobile web).
- Find your order under the My Tickets section.
- When they’re ready to print, the Print button will appear.
- Click Print and confirm your account by entering the code we emailed you. You’ll need Adobe Reader to print your tickets, which you can quickly download from this Adobe webpage.
- Print your tickets and you’re set!
Your tickets can’t be printed if you bought your tickets over the phone, no Print button appears, or from the app. For some events, tickets cannot be accessed until a set date decided by the Event Organizer. Check back closer to your event.
Can someone else get in with Print-at-Home tickets that have my name on them?
Yes, someone else can use your printed ticket for entry. If you’re not attending the event, you can print the tickets and give them to friends or family to use for entry. We're unable to change the name on the order.
You can also look for the Transfer button on your order to see if Ticket Transfer is available.
What should I do if my name is incorrect on my order?
Incorrect spelling won’t affect the validity of your Print-at-Home tickets. If you have any issues entering your event, visit the Box Office for assistance. They can help you confirm that the tickets belong to you.
Can I print more than one copy of my ticket?
You can print more than one copy of your ticket, but we only recommend doing this if your previously printed tickets were damaged. If someone else enters with the first copy of the ticket, our system will show that the ticket has already been scanned when another copy is used.
If there's a dispute, your name and the last four digits of your credit card are on your tickets and can help you confirm that the tickets belong to you.
The tickets are a gift, but have my name on them. What should I do?
When you print off your tickets, the cardholder’s name will appear on each ticket. The original purchaser isn’t required to attend the event. They can print the tickets and give them to their friends or family to use for entry. We're unable to change the name on the order.