Offer Passcodes are entered before you select your tickets.
- Sign into your My Account.
- Select your event and navigate to the ticket search.
- Select the Unlock button next to the Filters button and enter your code to see the available seats.
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- Select your tickets and continue to checkout.
What should I do if the code I’m entering isn’t working?
Ensure the Offer Passcode hasn’t expired and that the terms of the offer are met. If your code meets the requirements, you could have a Promo Code instead. You enter Promo Codes during checkout to apply discounts to your order.
Visit the FAQ How do I use Promo Codes? for more information.
Can I use Offer Passcodes on resale tickets from other fans?
Offer Passcodes won’t work when purchasing resale tickets.