If they're in stock, items like t-shirts and posters ship separately from tickets. They usually arrive 4-6 weeks after the purchase date (CDs may take longer depending on official album release date). We'll email you the minute your items ship so you’re in the loop.
If you bought a digital album with your tickets, you'll get an email with a download link as soon as it’s available, which may vary based on the official album release date. Other add-ons like parking, VIP Club, Fast Lane and concession vouchers are typically delivered with the tickets. If you haven't received these items, contact Fan Support.
We work to ship your merchandise ASAP unless otherwise stated at time of purchase. Depending on the item, it's not guaranteed to arrive before the event.
If you think you should have received your order by now though, contact Fan Support.