Based on how you purchased your ticket, view the options below to learn more about accessing your NFL tickets.
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Sign into your NFL team ticket page or team app using your Ticketmaster credentials. Visit the FAQ How do I use my sports team or venue account? for more information on managing your NFL tickets.
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Download the free Ticketmaster app on Apple or Android devices and visit our FAQ How do I use the Ticketmaster app? to learn more.
Once you've accessed your tickets in the Ticketmaster app, we recommend adding them to your digital wallet. Visit the FAQ How do I add tickets to a digital wallet? for more information.
How do I enter the stadium with my ticket?
When you arrive at your game, you’ll need to display your tickets from your mobile app or digital wallet. Screenshots and print outs will not be accepted for NFL games. Hold the top of your device near the ticket reader and you’re all set. Multiple tickets? Just swipe over and repeat.
What if I can't access my tickets on a smartphone?
Visit the box office at the venue upon arrival. Have your ID and order number handy, and their team will assist you.
How does ticket transfer work?
When you transfer tickets to another fan and they accept them, the recipient is issued a new barcode that only they can use. The tickets in the sender’s account will no longer be valid for entry.
To transfer your tickets using your team or venue's app, follow these steps:
- Open the app, go to your events and select the event you’re transferring tickets for, then tap Transfer. If you receive a message that the Event Organizer hasn’t activated transfer, your tickets are ineligible for transfer.
- Select the tickets you'd like to transfer.
- Enter your recipient's information. Include their mobile number or email address — you could even add a little note too.
- Tap the Transfer button.
Will the person I transfer tickets to need a Ticketmaster account?
Yes, and it takes just a few seconds to create one if they are new to Ticketmaster. If they already have an account, just be sure to use the email address associated with their Ticketmaster account so it’s even easier for them to accept their tickets.
Season ticket holders may need to visit their NFL team ticket page or team app to sell tickets on the marketplace.
Listing tickets from the app
- Sign in to your My Account.
- Select your order in My Events.
- Tap Sell and Sell Your Tickets. If you receive a message that the Event Organizer hasn’t activated resale, your tickets are ineligible for resale or Ticketmaster isn't the primary ticket provider.
- If available, select the tickets you want to sell and tap Continue.
- Follow the prompts to choose your pricing and enter a payout method. Skip the hassle by choosing the debit card payout option — no verification process is required on your part. Visit the FAQ How and when do I get paid for tickets I sell? for more information.
- Review your listing and you’re done.
We’ll deposit your payout typically within 5-7 business days after your tickets are sold. If you sold your tickets by barcode, you'll receive your payout typically within 5-7 business days after the event takes place.
In order to resell tickets for events in the U.S., you must have a U.S. bank account. In addition, you’ll need Tax Seller Details, which may include a Social Security Number (SSN) or an Individual Taxpayer Identification Number (ITIN), must be validated before we can pay you. You can fill out your Seller Tax Details in this form. Visit the FAQ 1099-K Form: Answers to Some Common Questions for more information.
How do I view, edit or remove my listing?
Ticketmaster makes it easy to manage your ticket listings. You can view, edit and manage your listings through your Listings page. If you're selling as a season ticket holder, you may need to visit their NFL team ticket page or team app to update your listing.
Visit our FAQ How do I edit or remove tickets listed for resale? for step-by-step instructions.