ParkWhiz is Ticketmaster’s official parking service provider for off-site parking options. It's typically available during the checkout process.
Why can't I see all the locations on my mobile device?
When searching and booking on a mobile device, ParkWhiz won't display any locations that require a printed pass.
Why does my credit card statement show a charge from ParkWhiz?
In certain instances, parking charges will appear as a separate charge from Parkwhiz; however, in other cases, the parking fee may be integrated into your Ticketmaster ticket charge.
How can I request a refund for my ParkWhiz parking pass if I'm unable to attend the event?
You can cancel your parking pass any time before the start time of the pass by logging into your ParkWhiz account using the email you used to book your tickets. For more information on how to cancel your parking pass, you can visit Parkwhiz’s knowledge base article here.
If the parking time on your pass has already started, submit a refund request using the ParkWhiz Refund Request Form. For any other questions, you can view the ParkWhiz Help Center.
If you purchased ParkWhiz parking during the checkout process, you can find and use your parking pass by following the below steps:
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When your order confirmation appears on the screen, click the Retrieve Parking Pass link to download or save your pass.
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1. Navigate to your order confirmation email from ParkWhiz.
2. Select View Your Parking Pass.
3. Download or save your pass. -
1. Create or sign into your ParkWhiz account.
2. Click My Passes or tap My Parking on the Parkwhiz app.
3. Find your order.
How do I print my pass?
To print your parking pass, visit parkwhiz.com on your desktop or laptop and follow the instructions under the ParkWhiz website or app section above.
Why can't I see my pass?
If your ParkWhiz pass isn't appearing using the steps above, check that the email you used to sign in matches the address you used to make your ParkWhiz purchase.
For questions, you can visit ParkWhiz Help Center.
Can I sell or transfer my parking pass?
ParkWhiz parking passes cannot be sold or transferred through your Ticketmaster account. You can give the physical printout of the pass to someone else to use or send them a PDF copy.