When you're ready to buy tickets to your next event on Ticketmaster, take a look at these tips to help make your experience smoother.
Before the sale
- Sign in or create a Ticketmaster Account. Have your password handy or reset it in advance to avoid any delays.
- Ensure your billing and delivery details are up to date.
- Have a back up plan — if the show you wanted sells out, have a second venue or date in mind to book.
- Double-check your time zones to make sure you’re selecting your desired event and venue.
- Download the Ticketmaster App so you can manage your tickets from your device.
- Make sure you’re in the know:
- Add artists, teams, venues or shows to your Ticketmaster favorites and sign up for alerts.
- Follow @Ticketmaster on X (Twitter) or Facebook.
- Join your favorite artist’s fan club.
During the sale
- Avoid ticket cancellations by following the per-person ticket limit.
- Review the venue’s age restrictions to make sure young fans can attend.
- Save time during the sale by searching for the Best Available ticket. This filter will scan all sections and prices to provide you the best ticket option at that time, pending availability.
- Don’t look like a ticket bot! It may result in you being blocked for a period of time and unable to shop for tickets. Here’s what to remember:
- Stay within one browser window and on a single device to avoid errors.
- Don’t refresh your browser multiple times for multiple ticket searches.
- Turn off your VPN, Apple Private Relay and other proxy servers.
- When using the interactive seat map keep this color key in mind:
- Blue means the section has tickets that match your search. The darker the blue color, the more tickets in the section that match.
- Gray means the section has no more tickets available or doesn’t have tickets that match your search.
- The pink resale logo with two circling arrows means the tickets are being sold by other fans.