Events in the United States
If the event is in the United States and you select US Mail as your delivery method, then the United States Postal Service will be used. Tickets sent via USPS can be sent only to the verified billing address within the U.S. or Canada. Check our FAQ if your billing address is outside of the United States and Canada. Please allow 10-14 business days for delivery. Tickets are printed within 7 days of purchase and shipped via USPS First Class Mail. Once printed, we will email to let you know they are on their way. Tickets should arrive no later than 7 business days after they’ve been printed. Please note, tickets may take longer to print and ship if there is a delivery delay on your event. In some cases, such as if the tickets are being shipped to you in Canada or if the event is in the distant future, it may take longer.
Events in Canada
If the event is in Canada and you select Mail as your delivery method, then Canada Post will be used. Tickets sent via Canada Post can be sent only to the verified billing address. Please allow at least 14 business days after your order is made to receive your tickets. Your tickets will be printed within 7 days of purchase and shipped. Once printed, we will email to let you know they are on their way. Tickets should arrive no later than 7 business days after they’ve been printed. Please note, tickets may take longer to print and ship if there is a delivery delay on your event. In some cases, such as if the tickets are being shipped to you in a country outside of Canada or if the event is in the distant future, it may take longer. If you don't receive your tickets within 3 business days of the event, contact Fan Support.
