If an event has been postponed, it means the Event Organizer is still working to determine whether the event will be rescheduled or canceled. Your tickets are still valid and no further action is required.
You can find a comprehensive list of events with status and scheduling changes on our Event Status Update page.
When the Event Organizer cancels or reschedules the event, we’ll notify you of the new status and explain your options. If refunds are available and you choose this option, we’ll process it to the original method of payment used at time of purchase. It should appear on your account within 5-7 business days, depending on your bank's processing time.
Refund policies are determined by the Event Organizers on an event-by-event basis and may be subject to their limitations.
For more information, see our Purchase Policy.