You can use Ticket Transfer for most events, but some have rules and restrictions. To discover if your ticket can be transferred, go to your order and select the Transfer button.
The option may not be available for one of the following reasons:
- The venue doesn't offer Ticket Transfer yet.
- The artist or venue turned Ticket Transfer off for that event/section.
- The event was canceled (ticket buyers get automatic refunds).
- The event already took place.
- The tickets were bought over the phone.
- Ticket Transfer hasn't been enabled for the event. If the Event Organizer chooses to activate transfer, it will be available no later than 48 hours before the event.
All merchandise, VIP package elements, fan club memberships, and ticket insurance originally purchased or included with the ticket are not transferable. Ticket insurance will not apply to transferred tickets.
If you're receiving an error, try these tips:
- Turn off your VPN, Apple Private Relay and other proxy servers when transferring tickets.
- If you’re signed into multiple devices, browsers, or tabs, or you’re trying to transfer while using public wifi, you might run into some errors. Make sure you clear your history and cookies and try again.
If you still need help, contact Fan Support.