A gray transfer button indicates that your event isn’t eligible for Ticket Transfer. It could be for one of these reasons:
- The venue doesn't offer Ticket Transfer yet (we're working on that).
- The artist or venue turned Ticket Transfer off for that event/section.
- The event was canceled (ticket buyers get automatic refunds).
- The event already took place.
- The tickets were bought over the phone.
All merchandise, VIP package elements, fan club memberships, and ticket insurance originally purchased or included with the ticket are not transferable. Ticket insurance will not apply to transferred tickets.