A delivery delay is a period of time between the purchase and access to a ticket. Event Organizers use it to prevent tickets from being accessed until we can confirm everyone has adhered to the event ticket limit and didn’t use unfair ticket technology to buy in bulk.
If your order has a delivery delay, the tickets won’t be shipped and mobile ticket barcodes won’t be available until the delivery delay has been removed.
Delivery information is provided within your purchase confirmation email, on your order in My Account or on the event page. If you haven’t received your tickets or can't see a ticket barcode two days before the event, please contact Fan Support.